Cookie Policy

Cookies are small text files placed on your device by a web server when you visit a website. They allow the site to remember information about your visit — such as your login session or display preferences — making subsequent visits more efficient and personalised.

Cookies are commonly categorised as:

• Session cookies: Temporary; deleted when you close your browser.
• Persistent cookies: Remain on your device until they expire or you delete them.
• First-party cookies: Set by the website you are visiting.
• Third-party cookies: Set by external services embedded in the page.

We use first-party cookies only — no third-party tracking or advertising.

We use the minimum number of cookies necessary for the website to function correctly. None of the cookies below track you for advertising or analytics purposes.

Your dark/light theme preference is stored in browser localStorage, not a cookie. This means it is never transmitted to our server — it stays entirely on your device and is used only to restore your preferred colour scheme on subsequent visits.

We do not use:

• Google Analytics or any other analytics/tracking cookies.
• Facebook Pixel, Google Ads, or any advertising/retargeting cookies.
• Social media tracking pixels (LinkedIn, Twitter/X, etc.).
• Heat-mapping or session-recording tools (e.g., Hotjar, FullStory).
• Any cross-site tracking cookies.

Our website is served through a trusted CDN and hosting provider, which processes standard request metadata (IP address, browser headers) for content delivery and security. Our hosting provider does not set tracking cookies.

Our application data is stored with a trusted cloud infrastructure provider. The authentication session cookie listed in the table above is set when you log in. Our sub-processors are contractually bound to protect your data in accordance with applicable privacy laws.

You can control cookies through your browser settings:

• Chrome: Settings → Privacy and security → Cookies and other site data
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Cookies and site permissions → Cookies and site data

Note: Disabling the authentication cookie will prevent you from logging in to the client portal or admin panel. The theme preference (stored in localStorage) can be cleared via your browser's Developer Tools → Application → Local Storage.

We may update this Cookie Policy as our services evolve or if legal requirements change. When material changes are made, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Questions about our use of cookies? Contact us at [email protected] or write to: 1 No, Municipality Street, Dhaka 1100, Bangladesh.